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Frequently Asked Questions
Get all the answers to the most frequently asked questions (FAQs) regarding some of our popular book categories which include Academic & Professional, Agriculture, Art & Craft, Business Management, Children & Young Adults, Communications, Computer Science & Technology and a whole lot more from Great Authors as well as managing your account, payment, vouchers and much, much more.
How to deactivate my account?
For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 08067886189 or email us at info@bookly.ng or visit the Bulk Purchase Page to learn more.
Will all of the items in my order arrive in a single package?
If your order consists of items from more than one seller, your items will arrive separately. If your order consists of items from a single seller, your items may arrive together or separately.
If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.
Why do i see different prices for the same product?
Bookly.ng is your trusted online marketplace that supports local book vendors competing for business. Therefore, you may see the same product offered by different vendors at different prices.
We believe that by supporting these ‘third-party’ vendors, we can offer you a wider product selection, more choice, increased convenience, and better pricing.
What is buyer protection?
We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Buyer Safety Page to learn more.
What is the estimated delivery time?
Bookly.ng delivers products to customers all over Nigeria. Lagos 1-2, Rivers and Abuja 2-3 & other states 3-5 days.
Why does the estimated delivery time vary?
Bookly.ng is an online marketplace that empowers book vendors across the country. This means that not all products on Bookly.ng are sold or delivered by Bookly.ng.
In addition, Bookly.ng buyers and sellers are found in every state in Nigeria. Given the various factors involved (the time it takes a seller to ship, the courier company used, the distance between buyer and seller, and more) delivery times may vary.
Who will deliver my order?
Your order will be delivered by any courier company, or by the seller or the seller’s agents, depending on the delivery method chosen by the book vendor.
You may be called prior to or on the same day as delivery to see if you are available to receive your order.
My order is shipped. How can I track it?
To track your order visit: https://www.bookly.ng/track-my-order
